Hi Tamas,
1. The "Agent and Route finder/Path and Processor Finder" is a background task and has no assigned agents. This is always performed by WF-Batch.
2. The "Process change request..." step log container (like you picture). Is the container of the task (so the first binding in the task definition). The agents are bound to the agents rule. This is not visible in the log. However on the top level WF container the USER_AGENT should still be there:
If from the task definition you go to the agent rule 60800140 and then to the function module USMD5_SSW_CR_USER_AGT_DET and you put a external break point on the ENDFUNCTION. What is in the ACTOR_TAB if you do an "Execute agent rules" like I described before.
Henk.