Hi All,
We resolved this issue by reading the users of the position and removing the requester from the list if present. Then we added these individual users in User_Agent_table in Dynamic Agent Selection service method.
Regards,
Ashwin
Hi All,
We resolved this issue by reading the users of the position and removing the requester from the list if present. Then we added these individual users in User_Agent_table in Dynamic Agent Selection service method.
Regards,
Ashwin